SHIPPING

How Does Pundshop Ship The Products?

We ship the products via Dutch post office (PostNL) as standard shipping.

How Long Will It Take To Get My Package?

When we have received the order, we will process and ship your order within 1 to 3 business days. As soon as your order is shipped you will receive a confirmation email. Shipping within Europe generally takes 3 to 7 business days from the day of shipment. Shipping outside of Europe generally takes 13 to 25 business day from the day of shipment. These delivery times are an indication, not a guarantee.

PAYMENT

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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ORDERS & RETURNS

How Do I Place an Order?

Once you find something you love, click the "ADD TO CART" button. When you're done adding items to your cart, click the "CART" button. Make sure you're happy with everything in your cart, and click "GO TO CHECKOUT". Fill in your name, email, address, city, etc. We only use this info to ship your order Click "CONTINUE TO PAYMENT" and then select your payment method and follow the instructions.

Do I need an Account to Place an Order?

You can place an order without having Pundashop user account. No sign-up or login required to order! If you do sign up to be a Pundashop user, you can create a profile, tracking your order history.

How Can I Return a Product?

Your complete happiness is our ultimate goal. You may return a product purchased from us for any reason, keeping the following in mind. The product should be unused and undamaged. The product has to be sent back in good condition. We do not refund return products that have been used or damaged. When you decide to return a product, you will bear the cost of return shipment.

Return Process

To ensure a smooth return process we ask that you contact us and request a Refund Authorisation (RA) before you return ship the product. You can obtain a RA by sending an email to info@pundashop.com stating your order information and explaining why you wish to return the product. You should only send back the product after you have received our confirmation email. We will reimburse you once we have received the complete, unused and undamaged product. An email confirmation and a refund will be issued within 3 days after receiving your return product. You will receive your refund via the same payment method used to make your purchase.

Products that are returned should be sent to the following address:

Pundashop.com
Baljuwstraat 47
3039 AK Rotterdam
The Netherlands

We reserve the right to reject any return that does not comply with the above requirements.

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